About the Department
About The Department of Information Technology
The New Mexico Department of Information Technology (DoIT) was created in 2007 pursuant to the Department of Information Technology Act, NMSA1978, Section 9-27-1 through 9-27 (DoIT Act) as an executive branch cabinet-level department to streamline and improve state information technology systems. DoIT focuses on providing excellent IT services to the numerous state entities that are its customers.
The Department’s central office is in the John F. Simms Jr. building in Santa Fe. The Department houses two Data Centers, one at the Simms building and one in Albuquerque and additional administrative and technical support offices exist throughout the state in Santa Fe, Albuquerque, Las Vegas, Las Cruces, and Roswell.
The Department is organized into three divisions:
- Enterprise Services;
- Compliance and Project Management; and
- Program Support.
In addition, in 2021 the Legislature established the Office of Broadband Access and Expansion, administratively attached to DoIT. As a result, DoIT’s Administrative Services Division will oversee budget and expenditures for the new Office, among other services.
Mission Statement:
The New Mexico Department of Information Technology is the enterprise technology partner serving and supporting state agencies with innovative solutions to advance the delivery of their core missions and create progress for all New Mexicans. We use Collaboration, Innovation, Service and Trust in our everyday mission.
Enterprise Services
The Enterprise Services Division provides the State with the information technology fabric that enables agencies to innovate and excel in their specific domains. The goal of the Division is to consolidate services previously duplicated within agencies in order to promote cost savings and efficiencies. This is accomplished through the delivery and management of cost effective and efficient information technology infrastructure services, enterprise applications, and other value-added IT services. The Enterprise Services Division is enterprise funded, meaning it assesses fees for services which include depreciation costs. This enables the statutorily-created Equipment Replacement Fund to maintain and enhance services over time.
Enterprise Services provides IT services 24x7x365, including: the State’s telecommunications system; the two-way public safety digital microwave radio communication system; the State’s core data network and internet connectivity; and the State’s Data Centers. The State’s Data Centers provide secure facilities with redundant power and cooling which house many of the State’s critical IT systems, including the State’s mainframe and agency servers. The Division also provides enterprise system services which include the State’s consolidated email system, the Statewide Human Resource, Accounting, and Management Reporting (SHARE) system, and system infrastructure for many of the State’s websites and web applications. Other services provided by Enterprise Services include application development, database management and the Enterprise Service Desk which provides level-one technical support 24x7x365 for all State employees.
Compliance and Project Management
The Compliance and Project Management Division is home to the State’s Enterprise Project Management Office (EPMO) which provides IT Management Lifecycle policies, methodologies, and templates for IT initiatives as well as senior project management for enterprise projects- with the goal of promoting quality and success. The Division and EPMO report regularly to the Executive and, Legislative branches, on the status of the State’s IT Project Portfolio and; provide support, guidance and oversight of other agencies’ IT projects and procurements to promote improved outcomes. They further review agency IT plans for prudent allocation of IT resources and monitor compliance of projects with agency strategic plans and the State IT Strategic Plan. They review appropriation requests and legislation related to IT and make recommendations to the Department of Finance and the Legislative Finance Committee prior to approval by the Legislature and the Governor.
Program Support
The Program Support Division provides leadership and administrative services to the Department in support of the Department’s mission and includes the Office of the Secretary. The Division is responsible for the Department’s direction; administrative policies and procedures; human resources; budget and financial management; and purchasing and contractual support. Additionally, the Division is in charge of DoIT’s cost recovery model and rates for the services it provides.